Peter Petrzala

Experience

Senior UI/UX Product DesignerCurrent

October 2024 – Present

University of Maryland Medical System (UMMS)

Own end-to-end UX design for SymphoniCare, a bed placement platform built from the ground up, including the patient queue, transfer queue, and a bed search tool that helps bed coordinators match patients to suitable beds across facilities and units
Replaced a manual, low-visibility search process in EPIC with match-percentage scoring and attribute-based filtering, reducing clicks and time spent per placement for a team of 15 bed coordinators and the Access Center
Design DataPoint 360, an asset repository of dashboards paired with AI-driven tools that generate queries, wikis, and documentation from user-defined parameters, turning fragmented data access into a single, navigable source of truth
Design Denials Mitigation, an AI-driven tool targeting a 50% reduction in utilization review (UR) time for at least 80% of patients requiring review, building on a ~84% historical agreement rate between AI and human reviewers
Informed the design using real UR workload data: nurses at one hospital handling 15–20 reviews per weekend shift, averaging 13 minutes per review but running as long as 85 minutes for complex cases
Expanded UMMS's design system to support new tools and features as the product suite grew, keeping components and patterns consistent across a rapidly expanding portfolio
Collaborate directly with bed coordinators, Access Center staff, product management, a clinical liaison, and engineering, incorporating direct end-user feedback into every major design decision

October 2022 – May 2024

Jasper Health

Owned end-to-end UX for 17 new Compass tools, from concept through launch, in partnership with product and clinical teams
Redesigned Jasper Compass around Material components, establishing a consistent visual language as the product scaled
Led client implementations, translating internal and external stakeholder needs into tailored experiences
Ran user research end-to-end, including A/B testing, interviews, surveys, and prototyping, to validate design decisions
Partnered with sales and marketing on emails, paid ads, landing pages, and B2B proposals
Led design for the Jasper Community launch, an in-app feature connecting members affected by cancer with navigators and non-profit partners, delivering 200+ screens

August 2021 – October 2022

Thrasio

Championed design consistency across internal analytics tools, navigating the unique UI challenges of complex, data-dense interfaces
Built UI components and style guides adopted as the standard across internal platforms
Audited brand sites to identify and prioritize A/B testing opportunities
Partnered with product managers and engineering to keep design and development moving in lockstep

July 2020 – June 2021

Noteworth

Took projects from rough concept to shipped product across native mobile and web, often managing multiple products at once
Made strategic UX calls on both core functionality and new feature direction
Helped build and maintain a shared design library to keep patterns consistent as the product scaled
Worked closely with engineering and product management from concept through delivery
Assessed clinical and patient-facing tools to identify opportunities for a more streamlined experience

March 2019 – June 2020

Epsilon

Designed enterprise-scale creative across high-volume digital projects
Translated business requirements into intuitive web and mobile solutions
Built wireframes that communicated data and interaction goals clearly to both teams and stakeholders
Audited client websites and proposed design strategies grounded in UX best practices

March 2012 – March 2019

Dell

November 2010 – March 2012

RMM Online Advertising

Education & Skills

Education

UX Design — February 2019

BS, Radio-TV-Film — December 2010

Skills

UX / UI Design Product Web + Mobile Wireframes Rapid Prototyping Design Systems Branding + Iconography Photography + Retouching Sitemaps User Flows